Rules in place since April 10th give Citizenship and Immigration Canada (CIC), the Canada Border Services Agency (CBSA) and the Immigration and Refugee Board (IRB) the legal authority to share information on professional misconduct by immigration representatives with governing bodies.
CIC regularly receives complaints and tips from the public about unethical or illegal conduct by immigration representatives, but until the April 10th operation bulletin that implemented the information-sharing provisions of Bill C-35, has not had the authority to share that information with governing bodies like the Immigration Consultants of Canada Regulatory Council (ICCRC), which licenses and regulates immigration consultants.
Examples of the type of conduct that government agencies can now share allegations or evidence of are:
- Failing to provide services promised to a client in an agreement
- Making guarantees that the representative not capable of ensuring
- Misrepresenting Canada’s immigration processes and requirements
- Counselling clients to provide false information
To reduce the possibility of being defrauded, CIC recommends that people who are looking to pay for immigration representation ensure that their representative is licensed in their provincial or federal jurisdiction. A list of all immigration consultants licensed by the ICCRC to provide paid immigration consultation in Canada is available on their website.